Directory of Call Centers Resources

Home > Business > Telecommunications > Call Centers

Call centers are service operations that handle routine communications by telephone, email, fax, or other electronic means, between an organization and outside parties. The communications typically involve such things as product information, technical support, live messaging, ordering, and telemarketing.

Subcategories

• Consulting
• Equipment
• News and Media
• Organizations
• Providers
• Resources
• Software

Resources in This Category

• Adeptel

  http://www.800adept.com/
  A multi-service telecommunications bureau offering long distance or 800/900 business services.

• call-centres.com

  http://www.call-centres.com/
  Information site for the global call centre industry.

• Contactual

  http://www.contactual.com/
  Web-hosted applications service provider of customer contact center solutions with integrated interface for all channels of customer contact such as phone, email and web chat.

• Datapoint

  http://www.datapoint.com/
  Provides call center management services.

• Ulysses Learning

  http://www.ulysseslearning.com/
  Contact center simulation-based training program for customer service, sales and coaching.

Related Categories

• Home > Business > Business Services > Customer Management
• Home > Business > Business Services > Outsourcing
• Home > Business > Customer Service
• Home > Business > Marketing and Advertising > Telemarketing
• Home > Business > Telecommunications > Customer Management

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Home > Business > Telecommunications > Call Centers

 

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