Directory of Providers Resources

Home > Business > Telecommunications > Call Centers > Providers

Call center providers are businesses that handle routine communications by telephone, email, fax, or other electronic means, between an organization and outside parties. The communications typically involve such things as product information, technical support, live messaging, ordering, and telemarketing.

Subcategories

• Asia
• North America

Resources in This Category

• 1st Response

  http://www.1str.co.uk/
  Offer telephone answering services and voice mail services.

• 24-7

  http://www.247-inc.com/
  Call-center provider delivering customer engagement software and services using predictive analytics and big data.

• 24-7 In Touch

  http://www.24-7intouch.com/
  Offer inbound services, order taking, after-hours support, email response, live chat, and other related services.

• 5 Star Telemarketing

  http://www.5star-telemarketing.com/
  Offers appointment setting, order fulfillment, answering services, and lead generation.

• A Superior Call Center

  http://www.asuperiorcallcenter.com/
  Georgia based company providing operator services.

• ACE Answering Service

  http://aceansweringservice.com/
  Provide telephone answering services.

• Acena Group

  http://www.acena.com/
  Offer inbound services including answering services, appointment scheduling, customer acquisition, and order taking.

• Alliance Communications

  http://alliancecommunications.com/
  Call center and answering service providing various business communications services.

• Alorica, Inc.

  http://www.alorica.com/
  Providing call center solutions.

• Alpine Access

  http://www.alpineaccess.com/
  Home based virtual call center providing a variety of services.

• AmeriCall

  http://www.americall.com/
  Provides outsourced answering services and call center management solutions.

• American Helpdesk

  http://www.americanhelpdesk.com/
  Inbound call center and help desk offering customer service and technical support. Includes references and detailed services list.

• American Mediconnect, Inc.

  http://www.mediconnect.com/
  Specialized services for the medical industry. Includes service details and a resources and tips page.

• Anserve

  http://www.anserve.co.uk/
  Telephone answering services for businesses.

• Anserve America

  http://www.anserve.com/
  Provides live telephone answering, order taking, paging, and voice mail services in Spanish and English.

• Answer 1 Communications

  http://www.answer1.com/
  Provide remote receptionist services, inbound order taking, and telephone answering services.

• Answer All

  http://answerallusa.com/
  Call center specializing in the service industry.

• Answer Best RSVP

  http://answerbestrsvp.com/
  Offers guest response RSVP services, call answering, messaging, and routing services.

• Answer Excellence

  http://www.answerexcellence.com/
  Answering service providing order entry, reservations, appointment scheduling, remote receptionist, technical support and messaging services in Clearwater, Florida.

• Answer Network, Inc.

  http://www.ansnet.biz/
  Inbound call center serving continental United States. Located in Illinois.

• Answer Quick

  http://www.answerquick.com/
  Inbound call center and customer service center. Offer services such as answering service, voice mail, order taking, appointment scheduling, and fund raising.

• Answer1st

  http://www.answer1st.com/
  Offering services including telemarketing, messaging, order taking and appointment scheduling. Off site receptionist and bilingual operators. Also website chat 24/7.

• AnswerFirst Communications, Inc.

  http://www.answerfirst.com/
  Offers live operator services including order entry, scheduling, customer care, messaging, and telephone answering.

• Answering Service Phone Messaging

  http://www.answering-services-phone-messaging.com/
  Provide telephone answering services.

• Answering Service Professionals

  http://www.ringading.com/
  Offer services including order processing, answering services, inbound and outbound telemarketing, survey response, and customer service.

• Answering Solutions for Funeral Service

  http://as4fs.com/
  Answering service that provides customer service for the funeral industry.

• AnsweringService.net

  http://www.answeringservice.net/
  Provide answering services for companies of all sizes.

• AnswerNet

  http://www.answernet.com/
  Inbound and outbound call center service providing answering services, order processing, telemarketing, and appointment setting services.

• Antietam Call Center

  http://www.antietamcallcenter.com/
  Maryland based company serving the telecommunications needs of the business community.

• Apex America

  http://www.apexamerica.com/
  Argentinean company providing customer care help desk services.

• Berkshire Communicators, Inc.

  http://www.berkshirecommunicators.com/
  Offer telephone answering, voice mail,paging and other related services.

• BPO Matrix

  http://www.bpomatrix.net/
  Provide remote support services including customer care and technical support, outbound collections, and telemarketing.

• Call Center Plus

  http://callcenterplus.com/
  Provide customer service, ordering, messaging, and other related services.

• Capita Customer Management

  http://www.capitacustomermanagement.co.uk/
  UK provider of customer management outsourcing services.

• Cathedral Answering Service

  http://www.cathedralans.com/
  Pennsylvania firm offering answering and messaging services.

• Center Partners

  http://www.centerpartners.com/
  Provides call center outsourcing services for technical support, customer service, outbound campaigns, order entry/fulfillment, conference registration, and help desk services for the high-tech, communications, financial services, telecommunications, and wireless industries.

• Centratel

  http://www.centratel.com/
  Services include telephone answering, messaging, and after hour phone service.

• ClienTEL Plus

  http://www.clientelplus.com/
  Call center offering telemarkeing and web integration services.

• Communications Group

  http://www.answeringgroup.com/
  Based in Syracuse, provides call services including telephone answering and messaging.

• Confero Limited

  http://www.confero.co.uk/
  Mid-size outsourced call and contact center based in the UK, providing inbound and outbound voice, email, and web-based customer service solutions.

• Contact One Call Center

  http://www.contactonecallcenter.com/
  Provides inbound answering service and call center services in Denver, Colorado.

• Continental Message Solution, Inc.

  http://www.continentalmessage.com/
  Provides services including live answering, voice mail, paging, order entry, customer service and telemarketing.

• Customer Contact Services

  http://www.yourccsteam.com/
  Inbound call center, specializing in customized telephone answering service, inbound telemarketing and order taking.

• Customer Direct

  http://www.customerdirect.com/
  Phone and web order taking and answering services, product fulfillment, and merchant accounts.

• Data Exchange, Inc.

  http://www.dxc-inc.com/
  Specializes in third-party verification. Includes regulatory laws.

• Dexcomm

  http://dexcomm.com/
  Provide telephone answering services for funeral homes and doctors, live chat with online order taking, and web design or hosting.

• Direct Line Teleresponse

  http://www.directlineinc.com/
  Provide services including: order taking, customer service, and technical support. Located in Berkeley, CA.

• Direct Response

  http://www.drltd.com/
  Offer customer services through voice, data and call center services.

• E-Communications Advantage, Inc.

  http://www.eca.com/
  Offer inbound call support services and lead generation.

• EFLS Communications

  http://www.weanswer.com/
  Provides voice mail and phone answering services. Includes testimonials.

• EMS, Inc. Outsourced Phone Support

  http://www.emscrm.com/
  Offer services including outsourced teleservices, e-mail, and live chat.

• Epro Telecom

  http://www.eprotel.com.hk/
  Offer call center solutions from call flow design to script write-up, service provision, database leasing, customized call reports, delivery scheduling, and payment handling.

• EuroAnswer

  http://www.euroanswer.co.uk/
  Offer call center, contact center, and help desk services.

• Excel Answering Service

  http://excelansweringservice.com/
  Offer bilingual (Spanish/English) answering services.

• Extend Communications

  http://www.extendcomm.com/
  Offer inbound services, providing order taking and direct marketing response services in the U.S. and Canada.

• Fil-Can Communications

  http://www.filcancommunications.biz/
  Provides off-site call center services, telemarketing assistance and virtual secretarial support.

• Focus Telecommunications

  http://www.focustele.com/
  Provides order taking, credit card authorization, inbound and outbound telemarketing, voice mail and other call center services.

• Frontline

  http://www.wearefrontline.co.uk/
  Offer telephone answering services for both UK and international firms.

• GC Services

  http://www.gcserv.com/
  Provide inbound and outbound call center services.

• Global Response

  http://www.globalresponse.com/
  3rd party outsourcing Catalog sales, Customer service and fulfillment.

• HelloCorp

  http://www.hellocorp.com/
  Provide customer service, transaction processing, and call center services for small, medium and enterprise businesses.

• HMC Group

  http://www.hmcgroup.ca/
  Offers call center services including: messaging, order entry, appointments, and dispatch.

• Hudson Software Corporation

  http://www.hudsonsoft.com/
  Technical support outsourcing and services for educational software publishers and book publishers.

• In-Shore Technologies

  http://www.inshoretech.com/
  Focus on help desk, inbound calls, and order processing.

• InfinitySupport

  http://www.infinitysupport.com/
  Offer phone/voice, email, helpdesk and live chat services for web hosting companies.

• Intelegy.com

  http://www.intelegy.com/
  Features information about onsite/offshore outsourcing services, corporate news, case studies related articles.

• J.Lodge

  http://www.jlodge.com/
  Provides customer service, and marketing call centers.

• L&S TeleServices

  http://www.mostresponsive.com/
  Inbound, outbound and market research telemarketing services.

• Lester, Inc.

  http://www.lesterusa.com/
  Provides BPO services from call centers in the US and India. Based in New Haven, Connecticut.

• LiveAssistance

  http://www.liveassistance.com/
  Provides a one-on-one text chat,sales support, lead generation, and site navigation for real estate agents.

• LiveOps

  http://www.liveops.com/
  Provides call center solutions through a web-enabled inbound teleservices network.

• LogicTree

  http://www.logictree.com/
  Provider of speech-enabled business automation and call center solutions.

• MAP Communications

  http://www.mapmobile.com/
  Offers services in medical, property management, and government inbound answering, order taking, notification, dispatch, and surveys.

• Masco Services Inc.

  http://www.msicommunications.com/
  Provides centralized answering and paging dispatch. Message center and telephone answering services.

• Maximum Call Center

  http://www.maximumcallcenter.com/
  Provides telephone services including: order entry, dispatch, answering services, and messaging Services.

• Momentum Offshore

  http://www.momentumoffshore.com/
  UK based project management and call center services.

• MSL TeleServices

  http://www.mslteleservices.com/
  Services include lead generation, customer acquisition, order processing and data cleansing.

• MyAnswering.com

  http://www.myanswering.com/
  Provides inbound call center services such as order entry, appointment setting, and business phone answering services.

• New Prospect

  http://www.newprospect-bs.com/
  Provide inbound call handling including call answering, routing, and voice response solutions.

• NOC Support

  http://www.cybersecretary4u.com/
  Offer office assistant telephone answering services.

• Office-Link

  http://www.office-link.com/
  Provide inbound and outbound telephone services along with call center software.

• OnRamp

  http://www.on-ramp.com/
  Telemessaging services for physicians and medical businesses in the mid-western United States.

• Pacific ConneXion

  http://www.pacificconnexion.com/
  Philippines based company providing customer service and technical support.

• Pakistan Call Centers

  http://www.pakistancallcenters.com/
  Outsourced provider of call center services for small and medium size companies.

• PATLive

  http://www.patlive.com/
  Offer answering, computerized voice, and fax services for advertising responses, network marketing, corporate, and prospect communication.

• PCMSI Inc.

  http://www.pcmsi.com/
  Offer telephone answering services, unified messaging, and order entry services.

• Phone Ware Inc

  http://www.phonewareinc.com/
  Offer services for outbound and inbound calling, email, sales, and customer care interaction.

• Phonepower, Inc

  http://www.ppower.com/
  Telephone answering service, order-taking, voice mail, and related services.

• Pike Communications

  http://www.pikecommunications.com/
  Implemented inbound telemarketing plans for national and international clients.

• Professional Communications Network

  http://www.pcnanswers.com/
  Offers a variety of communications services including answering services and internet orders.

• Pulse Business Solutions

  http://www.pulseltd.co.nz/
  Services the call center needs for clients in New Zealand.

• Relay Communications

  http://www.relaycom.com/
  Offering order taking services for inbound telemarketing, call center services, answering services, call centers, credit card verifying, digital pager services, help desk services, and credit card processing

• ServiCom, LLC

  http://www.jnet-llc.com/
  Offers inbound customer care, outbound marketing programs, and sales support.

• Softpak, Inc.

  http://www.softpak.com/
  Call center for incoming calls and various back-office services.

• Specialty Answering Service

  http://www.specialtyansweringservice.net/
  Industry specialized answering service and call center support services.

• Spectrum Communications

  http://www.spectrumcomm.com/
  Answering services including: order taking, customer service support, dispatch, and virtual office.

• Sterling Services

  http://www.sterlingservices.org/
  Providing mission-driven customer care and outsourcing services for customer contact needs.

• Styx Infosoft Pvt. Ltd.

  http://www.azurecrm.com/
  Inbound and outbound call centers and outsourced services.

• Synergy Solutions

  http://www.synergysolutionsinc.com/
  Provides call center services in the US.

• Talk2rep, Inc.

  http://www.talk2rep.com/
  Provides inbound and outbound call center services and contact management.

• Tel*Assist

  http://www.telassist.com/
  Provides 24/7 phone answering services, web-enabled customer service, dispatch and helpdesk services.

• Tel-Us Call Center

  http://www.tel-us.com/
  Provides order taking, traditional answering, voice mail, and lead generation.

• TeleRep

  http://www.telerep.com/
  Offer call services including help desk, up selling, customer service, scheduling, and other related services.

• TeleService Kronach

  http://teleservice-kronach.de/
  In- and Outbound Call-Center, Database Marketing, Lettershop, EDV-Outsourcing

• Telmatik

  http://www.telmatik.com/
  Offer services including inbound call processing.

• Tier 3 Support

  http://www.tier3support.com/
  Services include technical and customer support.

• TigerTel

  http://www.tigertel.com/
  Provides global excellence and technical innovation through interactive communication solutions, inbound and outbound call service centers, phone answering services and CRM.

• Time Communications

  http://timecommunications.biz/
  Provide order taking, answering, and other related services.

• TMone

  http://www.tmone.com/
  Provides call center services, lead lists, and VoIP marketing.

• Torcom Call Center

  http://www.torcom.com/
  Catalog and literature response, reservation scheduling and web-enabled agents.

• TREC Global

  http://www.trecglobal.com/
  Provides a variety of inbound and outbound call center services, along with BPO services. Based in the Philippines.

• V. O. Secretary Corp.

  http://www.vosecretary.com/
  Provide answering services, order taking, and telemarketing services.

• Working Solutions

  http://www.workingsol.com/
  Offer services including telemarketing, remote agents, CRM solutions, and customer/technical support.

• Worldbridge International

  http://worldbridgeintl.com/
  Provides offshore call center and back office business processing services to corporations.

Related Categories

• Home > Business > Business Services > Outsourcing
• Home > Business > Marketing and Advertising > Telemarketing

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