Directory of SaaS Resources

Home > Computers > Software > Help Desk > Browser Based > SaaS

Web-based help desk software applications that are remotely hosted.

Resources in This Category

• BMC Software: Remedyforce

  http://www.bmc.com/it-solutions/remedyforce.html
  Cloud-based IT help desk solution provides ITIL-compatible incident management, self service, and inventory management processes.

• Desk.com

  http://www.desk.com/
  All-in-one hosted customer support app.

• DeskPRO.com

  https://www.deskpro.com/
  A cloud-based helpdesk platform with an advanced interface and flexible configuration.

• Freshdesk

  http://www.freshdesk.com/
  Online help desk and customer support software that allows one to support customers over email, phone, the web, Twitter and a company's Facebook page.

• HappyFox

  http://www.happyfox.com/
  Customer support and your company's help desk management software.

• HelpDesk Connect

  http://www.helpdeskconnect.com/
  Features include problem tracking, auto escalation, FAQ builder and embedded customer database.

• Helprace

  http://helprace.com/
  Help desk software with complete web-based customer service suite: ticketing, communities, knowledge base, self-service portal and feedback solution.

• Hesk - Hosted

  http://www.hesk.com/remote-help-desk.php
  Remotely-hosted version of HESK help desk software for a monthly fee

• IssueBurner

  http://issueburner.com/
  Help-desk and issue management system with email integration.

• Parature

  http://www.parature.com/
  Provides Web-based software for online customer service, help desk and customer relationship management.

• ReadyDesk

  http://www.readydesk.com/
  Features include ASP scripting, ticketing system, automated email alerts, ticket history, auto-population of data, and online knowledge base.

• Samanage

  http://www.samanage.com/
  SaaS-based IT service desk and asset management tool.

• Zendesk

  http://zendesk.com/
  Web-based support ticket system, features social networks and mobile integration.

Related Categories

• Home > Computers > Software > Rentable

 

Home > Computers > Software > Help Desk > Browser Based > SaaS

 

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