Directory of Browser Based Resources

Home > Computers > Software > Help Desk > Browser Based

Help desk software which is based upon browser or web technology.

Subcategories

• SaaS

Resources in This Category

• AcornAid

  http://www.acornaid.com/
  A free help desk solution compatible with desktop and mobile devices. Includes multi channel support along with other key help desk features.

• AI-Reply.Com

  http://www.ai-reply.com/
  Offer help desk, referral tracking and customer support systems.

• AthenaRMS

  http://athenarms.com/
  Features include request management, trouble ticket management, Web-form and email handling, and multi-database support.

• Avensoft

  http://www.avensoft.com/
  Web-based multi-functional help desk software.

• Badgernt HelpLine

  http://www.badgernt.co.uk/
  Service desk software for support personnel and customers (both internal and external). Includes SLA management, automated notification, management reporting, and support for consolidating multiple help-desks.

• BMC Software, Inc.

  http://www.trackit.com/
  Track-it! provides web-based problem resolution software that includes call center management, knowledge bases, support task automation, and self-help options. Supports numerous industry best-practices.

• CRMdesk

  http://www.crmdesk.com/
  Automates online customer support and knowledge base creation through the Internet.

• Help Desk Technology Corporation

  http://www.servicepro.solutions/
  Provides a flexible workflow, an interactive web interface, auto-email notification, and additional support for medium to large helpdesk environments.

• HelpDesk Pro

  http://www.helpdeskpro.net/
  Features CGI source code, auto SMS messaging alerts, multi-platform compatibility, database management, automated call queue.

• HESK

  http://www.hesk.com/
  A free, PHP-based help desk software that runs with a MySQL database, allowing you to quickly and easily set up a Web-based ticket support system for your Web site.

• Kayako Infotech Ltd.

  http://www.kayako.com/
  Browser-based help desk software, customer service software and live chat software.

• ManageEngine ServiceDesk Plus

  http://www.manageengine.com/products/service-desk
  Web based help desk software with Knowledge base, self service portal, asset management and ITIL processes.

• osTicket

  http://www.osticket.com/
  A simple and lightweight open-source support ticket program designed to be easy to install and set up.

• Request Tracker

  http://bestpractical.com/rt
  Open-source browser-based trouble ticketing system. Docs, screenshots, free download.

• Revelation Help Desk

  http://www.revelationhelpdesk.com/
  Web based helpdesk software features call logging, tracking and escalation, time reconciliation, asset management, integrated accounting and reporting. Fully customizable with several optional modules.

• Seeker

  http://www.prophecy.co.uk/
  A multi-functional feature strong help desk, which includes queue, workload and workflow management functionality.

• Sitehelpdesk

  http://www.sitehelpdesk.com/
  Helpdesk software with options for software and hardware inventory management.

• SPoTS

  http://www.troubleticketsoftware.com/
  Rapid deployment enterprise-class trouble ticket and CRM software for organizations with help desks or customer support groups.

• Trouble Ticket Express

  http://www.troubleticketexpress.com/
  Open source web based help desk system written in Perl for Unix and Windows servers.

• Vision Help Desk

  https://www.visionhelpdesk.com/
  Multi-Domain/Companies web-based satellite help desk software

• WonderDesk

  http://www.wonderdesk.com/
  Organize and track support e-mail calls with help desk software.

Related Categories

• Home > Computers > Internet > On the Web > Web Applications

 

Home > Computers > Software > Help Desk > Browser Based

 

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