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Directory of Claims Resources

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This category is for insurance claims professionals such as adjusters, assessors, appraisers, examiners, and investigators. Adjusters, assessors, and examiners are similar. They do the routine work of processing insurance claims. In the UK, assessor is more common; in the USA, adjuster. Insurance examiners typically are associated with life/health carriers, and adjusters with property/casualty. Appraisers are expert in determining the value of insured items. They also determine the actual amount of damage, such as the loss a car received in an accident. Investigators are detectives who research hard cases, as when fraud might be suspected. Surveyors are combination appraisers and adjusters, usually associated with marine claims.


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