Directory of Consumer Affairs Resources

Government agencies in the Commonwealth of Massachusetts that deal with consumer issues.

Resources in This Category

Attorney General - Consumer Protection Division

http://www.mass.gov/ago/bureaus/public-protection-and-advocacy/the-consumer-protection-division/
Protects consumers from fraud, deception, and other unfair business practices through investigation and enforcement.
National "Do Not Call" Registry

http://www.mass.gov/ago/consumer-resources/consumer-information/credit-and-financial-literacy/phone-solicitations/national-do-not-call-registry.html
State registry for those interested in not receiving telemarketing calls. Includes consumer registration and solicitor signup to receive list.
Office of Consumer Affairs and Business Regulation

http://www.mass.gov/ocabr/
Protects Massachusetts consumers through advocacy, education and ensuring fair and honest business practices among the companies and licensees within their regulatory jurisdiction.

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