Directory of Consumer Information Resources

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Resources in This Category

• Advertising Standards Canada: Ad Complaints Reports

  http://www.adstandards.com/en/Standards/report.asp
  Reports providing case summaries about consumers' complaints about advertising that were received by ASC. Information on filing complaints and how they are handled.

• Better Business Bureau

  http://www.bbb.org/
  Helps US and Canadian consumers and businesses maintain an ethical marketplace. Includes guidance, dispute resolution information, and news and alerts.

• Canadian Consumer Handbook

  http://www.consumerhandbook.ca/
  Offers information that includes online shopping, contracts, housing and home renovations, identity theft and collection agencies. Created and updated by the Consumer Measures Committee. [English and French]

• Canadian Consumer Information

  http://www.consumerinformation.ca/
  Consumer law, recalls, frauds, consumer awareness. Office of Consumer Affairs, Industry Canada.

• Canadian Toy Testing Council

  http://www.toy-testing.org/
  Non-profit, charitable organization that offers evaluations of toys tested by children in everyday settings, to assess design, function, durability and play value.

• Car Help Canada

  http://www.carhelpcanada.com/
  Provides consumer tips regarding insurance, buying and leasing new or used vehicles, vehicle maintenance, car buyers may download a workbook.

• Consumer Health Organization of Canada

  http://www.consumerhealth.org/
  A non-profit organization making people aware of the holistic or alternative approaches to health. Includes information on prevention of disease through nutrition, whole foods, dietary supplements, herbs and related resources.

• Consumer Protection in Canada

  http://canadaonline.about.com/od/consumerprotection/
  Articles and information on how to avoid consumer problems, and where and how to find help with consumer complaints.

• Consumers Council of Canada

  http://www.consumerscouncil.com/
  An independent, not-for-profit organization federally incorporated to help business and government manage consumer issues, and working to improve the marketplace for consumers.

• Consumers' Association of Canada

  http://www.consumer.ca/
  An independent, non-profit volunteer organization, represents and informs consumers and advocates action on their behalf to improve the quality of life.

• Harris Black Watch

  http://www.harrisblackwatch.com/
  Information for victims of convicted Montreal employment con artist Harris Black, aka Harry Black.

• Marketplace

  http://www.cbc.ca/marketplace/
  CBC's long-running investigative consumer program. Offers a schedule of shows, audience interaction features, past programs, files, warnings and recalls.

• Public Interest Advocacy Centre (PAIC)

  http://www.piac.ca/
  A non-profit organization that provides legal and research services on behalf of consumer interests, and, in particular, vulnerable consumer interests, concerning the provision of important public services.

• The Financial Consumer Agency of Canada

  http://www.fcac-acfc.gc.ca/
  Canadian federal government agency working to protect and educate consumers of financial services

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