Home > Reference > Knowledge Management > Knowledge Creation > Problem Solving > Root Cause Analysis
Resources describing the process of root cause analysis, and its application to the solution of problems. Closely-related topics such as reliability, quality, human performance, and corrective action may be covered as well if the links are relevant to the main topic.
http://www.dcs.gla.ac.uk/~johnson/book/
Includes and detailed handbook (over 1000 pages in PDF) by Chris Johnson, Professor of Computing Science at the University of Glasgow.
http://www.maiif.org/index.php/investigation-manual-and-job-aid
Detailed accident investigation manual from the Marine Accident Investigator's International Forum. Includes several chapters on general root cause techniques and several more for maritime fire investigations. All files in PDF format.
http://nri.eu.com/
Dedicated to sharing knowledge in the field of risk management. Provides information on investigation and analysis tools such as Change Control Cause Analysis and the Management Oversight and Risk Tree.
http://www.prime2.org/sst/index.html
Interactive site documenting a complete performance improvement process with root cause analysis as the core component, originally developed for medical care, but applicable in many other fields.
http://www.bill-wilson.net/root-cause-analysis
Features articles, a weblog, a small wiki, analysis method descriptions, and resource links.
http://www.rootcauselive.com/
Community site for users and providers of performance improvement, failure analysis, and incident investigation services.
https://groups.yahoo.com/neo/groups/Root_Cause_State_of_the_Practice/info
Online forum with messages, links, and files. Free membership required.
http://www.iprr.org/
Research material on the investigation process. Critical of root cause analysis as generally practiced. Offers online papers, reports, and reviews.
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