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Knowledge Management is the science of storing, indexing and retrieving information to add value to an organization. It focuses on creating a "repository" of collective knowledge, intellectual capital, skills and experience. KM is usually focused around developing processes and systems to help people in an organization answer questions such as: Who in our organization knows something about ____? What have we done in the field of ______? Where can I find information related to the ______ product or service? Who should I turn to for help on _______? Knowledge management focuses on leveraging an organization's collective knowledge and experience to improve performance; the focus in on processes such as strategic planning, problem solving, learning and decision making. It also protects intellectual assets from decay, adds to firm intelligence and provides increased flexibility. There are a number of companies which provide consulting services, software products or other services in the area of Knowledge Management. These range from specialized firms which focus solely on KM to large information technology companies which have specialized resources in KM.

Subcategories

• Business Intelligence
• Consultants
• Knowledge Discovery

Resources in This Category

• BRINT Institute

  http://www.brint.org/
  Central New York based professional services firm providing knowledge management research and advisory services for world governments, corporations, and the United Nations agencies.

• Comprehensive Solutions

  http://www.comp-soln.com/
  Project management and information technology consulting services for disaster recovery planning, database design, schema analysis, performance tuning, and benchmarking. Offers white papers and company information.

• Dialog

  http://www.dialog.com/
  Providing online-based information services to organizations in such fields as business, science, engineering, finance and law.

• Diversified Technology

  http://www.diversifiedtechnology.net/
  Specializing in helping organizations understand and leverage technology by providing consulting and training. Features technology news and a library of business links.

• E-Intelligence

  http://mn.intel.free.fr/
  Company specializes in research and implementation of KM, as it relates to executive education. Features an overview of services offered, company profile and contact details.

• Edge Training and Consulting

  http://www.edgeltd.com/
  Firm in Vancouver, BC that uses Knowledge Management principles to enhance service. Offers an overview of the company, testimonials, career opportunities, and contact details.

• Enterprise Knowledge

  http://enterpriseknowledge.com.au/
  Firm offers services in strategies and implementation of knowledge bases. Features a description of services, a list of clients, membership in professional organizations, as well as information about the company and contact details. Based in Melbourne, Australia.

• Entovation International

  http://www.entovation.com/
  Firm offers products and services related to knowledge in innovation systems. Features testimonials, information about the company and contact details.

• Ficks Communications

  http://www.ficks.com/
  Offers assistance with surveys, tracking and update systems, as well as customized content management. Features company profile, contact information, press releases, and case studies.

• Flatbridge

  http://www.flatbridge.com/
  Provides enterprise services, products and solutions to organize, store and disseminate corporate knowledge. Features company profile and contact details.

• Gnaritas

  http://www.gnaritas.com/
  Developer of web-based learning, collaboration and performance support solutions. Includes case studies.

• Handshaw

  http://www.handshaw.com/
  Company offers custom software for employee learning, organizational knowledge and customer support. Features product descriptions, company profile, news and events.

• Ikhaya Knowledge Management

  http://www.ikhaya.nl/
  Supports companies and organizations in creating, transferring, sharing and maintaining information and knowledge. Features articles and contact information.

• Information Mapping

  http://www.infomap.com/
  A professional services firm specializing in knowledge management and e-content solutions. Provides public seminars, software and publications.

• Infosphere

  http://www.infosphere.se/
  Analyzes markets and competitors, teaches intelligence-gathering methods and assists with information needs. Features company profile, contact information and public archives.

• ISDE

  http://www.isde.com/
  A software products and services company, offering solutions for suggestion schemes, customer and employee feedback, employee recognition, and ideas management. Offers product data sheet.

• Jackson Begg Limited

  http://jacksonbegg.com/
  Canadian firm which specializes in municipal government IT solutions, including electronic document management. Features company profile, sample projects and contact information.

• K-solution Ltd

  https://sites.google.com/a/k-solutions.com/k-solutions/home
  A subsidiary of Avant Holdings Limited, majoring in Knowledge Management solutions providing products and consulting services.

• Knowledgepoint Pty Ltd.

  http://www.knowledgepoint.com.au/
  Australian-based consulting firm and their resource centre which contains articles and information on conferences and industry news related to intellectual capital, customer capital and business intelligence.

• LSI Consultants

  http://www.lsiconsultants.com/
  Specializing in organizational and profit improvement, servicing clients throughout the Pacific Rim. Features testimonials, staff information and recruitment details.

• Mosaic Consulting

  http://mosaic-consulting.com/
  Specializing in corporate legal matter management implementations, systems integration, database reporting and electronic invoicing. Features information about the company and offers online support services.

• NextBrick Solutions

  http://www.nextbrick.com/
  Technology services company focused on content infrastructure solutions. Features overviews and career opportunities.

• NHConsult GmbH

  http://www.nuggethunter.de/
  Consultants, trainers and programmers in data logistics, data analysis and visualization, assessment of method goodness, and the ability of explanation. Features firm overview, topic information, news and contact information. [English, German]

• Progressive Practices

  http://www.progressivepractices.com/
  A management consulting practice that works with organizations to have them become knowledge-based enterprises. This involves building competencies in leadership, collaboration, intellectual capital, knowledge management, business process management and measurement.

• Semantic Research, Inc.

  http://www.semanticresearch.com/
  Works with integrators, consultants and others in specific markets to customize solutions based on the Semantica architecture. Features an FAQ, news and contact information.

• SmartAnalyst

  http://www.smartanalyst.com/
  Empowers clients in Life Science and Consumer Healthcare by providing customized analyses and strategic insights. Located in New York, New Delhi, and London.

• SYSDOC Group

  http://www.sysdocgroup.com/
  Firm specializes in knowledge management, process improvement, web solutions, documentation and training. Serving Europe, Australia, and New Zealand.

• Thomson Associates

  http://www.thomsonassociates.co.uk/
  Firm based in Scotland offering management and interpersonal skills training, coaching and organizational development. Features client testimonials, company profile, as well as contact information.

• Zovaya Corporation

  http://www.zovaya.com/
  Firm offers services in Business Intelligence, Knowledge Management, and data storage applications. Features job opportunities, company profile, methodology, and contact details.

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• Home > Business > Business Services > Customer Management
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• Home > Business > Information Technology
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