Directory of United States Resources

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Official United States government agencies that help citizens get redress for unethical or illegal practices in the marketplace.

Subcategories

• States

Resources in This Category

• Administration for Children and Families (ACF)

  http://www.acf.hhs.gov/
  Responsible for federal programs which promote the economic and social well-being of families, children, individuals, and communities.

• Better Business Bureaus

  http://www.usa.gov/directory/bbb/
  Contact and web site information provided.

• Bureau of Consular Affairs, U.S. State Department

  http://travel.state.gov/
  Helps with travel warnings, international adoption, passport and visa service and problems, Americans abroad.

• Commodities Futures Trading Commission

  http://www.cftc.gov/ConsumerProtection
  Public information and complaints page, with information about enforcement activities, consumer alerts, reparations program, and other links.

• Consumer Information Center: Education Resources

  http://publications.usa.gov/USAPubs.php?NavCode=XA&CatID=2
  Listing of a number of free and low cost booklets.

• Consumer Information Center: Small Business Information

  http://publications.usa.gov/USAPubs.php?NavCode=XA&CatID=10
  Listing of a number of free and low cost booklets.

• Department of Transportation Auto Safety Hotline

  http://www-odi.nhtsa.dot.gov/ivoq/
  FAQs, how to file a defect report, information on the recall process, and links to safety information.

• Environmental Violations

  http://www.epa.gov/epahome/violations.htm
  How to report environmental problems to the United States Environmental Protection Agency.

• Federal Communications Commission's Consumer and Governmental Affairs Bureau

  http://www.fcc.gov/consumer-governmental-affairs-bureau
  Consumer information, filing complaints, and laws about amateur and commercial radio, cable companies, public broadcasting, and telephone service.

• FTC Bureau of Consumer Protection

  http://www.ftc.gov/bcp/index.shtml
  Bureau of Consumer Protection's mandate is to protect consumers against unfair, deceptive, or fraudulent practices. The Bureau enforces a variety of consumer protection laws enacted by Congress, as well as trade regulation rules issued by the Commission.

• Housing and Urban Development, File a Complaint

  http://www.hud.gov/complaints/housediscrim.cfm
  Consumer information and how to file a complaint housing discrimination, bad landlords in federal housing, violations of manufactured housing, land sale frauds, deceptive home improvement contractors, and other abuses and waste.

• Medicare.gov

  http://www.medicare.gov/
  Official U.S. government site for Medicare information.

• Office of the Comptroller of the Currency Customer Assistance

  http://www.occ.gov/topics/consumer-protection/index-consumer-protection.html
  The OCC charters, regulates and examines approximately 2,600 national banks and 66 federal branches and agencies of foreign banks in the United States. Site has instructions on how to file a formal complaint.

• Publications.usa.gov

  http://publications.usa.gov/
  Catalog of free and low-cost federal publications of consumer interest from the General Services Administration.

• SEC Complaint Center

  http://www.sec.gov/complaint.shtml
  Security and Exchange Commission discusses how to handle a complaint against a stock broker.

• U.S. Department of Transportation Frequently Asked Questions

  http://ntl.bts.gov/faq/index.html
  Among other questions answered, site lists where to file a complaint.

• U.S. Food and Drug Administration

  http://www.fda.gov/ForConsumers/default.htm
  Regional FDA's public affairs specialists who respond to consumers' questions about FDA and the products the agency regulates.

• USA.gov: Consumer Protection

  http://www.usa.gov/topics/consumer.shtml
  Published by the U.S. Federal Consumer Information Center. Includes help and assistance information for consumers including shopping advice, tips about products and services, and contact information for governmental agencies, business bureaus, consumer advocacy and protection offices.

 

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