Directory of Customer Resources

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Customer Information Management (CIM) or Customer Data Integration (CDI) focused tools.

Gartner defines customer data integration (CDI) as "the combination of the technology, processes and services needed to create and maintain an accurate, timely and complete view of the customer across multiple channels, business lines and, enterprises, where there are multiple sources of customer data in multiple application systems and databases".

Resources in This Category

• Ataccama

  https://www.ataccama.com/
  Customer data integration (CDI) MDM solution with built-in Data Quality engine.

• BDS SingleVision

  http://www.bdsdatabase.com/
  Data integration software providing a view of customer and prospect information stored across multiple databases.

• Dun & Bradstreet Buys Purisma

  http://www.destinationcrm.com/Articles/CRM-News/CRM-Featured-News/Dun--Bradstreet-Buys-Purisma-43496.aspx
  DestinationCRM article by Phillip Britt noting the purchase of CDI-vendor Purisma.

• IBM to buy customer data-hub maker DWL

  http://www.infoworld.com/article/2672269/database/ibm-to-buy-customer-data-hub-maker-dwl.html
  InfoWorld article by Stacy Cowley on IBM's purchase of CDI-vendor DWL.

• IBM WebSphere Customer Center

  http://www-03.ibm.com/software/products/en/mdcustomer
  Customer data integration (CDI) solution. Formerly DWL.

• Informatica Buyout of Siperian Good News for MDM Shoppers

  http://www.itbusinessedge.com/cm/blogs/lawson/informatica-buyout-of-siperian-good-news-for-mdm-shoppers/?cs=39090
  IT Business Edge article by Loraine Lawson on Informatica's purchase of CDI-vendor Siperian for $130M USD.

• Informatica MDM

  https://www.informatica.com/products/master-data-management.html#fbid=6fmufq5LhGd
  Customer Data Integration (CDI) platform.

• NextGate MatchMetrix

  http://www.nextgate.com/
  Enterprise master index software providing a single view of customer/patient/citizen information stored in disparate and heterogeneous systems.

• Oracle Customer Hub

  http://www.oracle.com/us/products/applications/master-data-management/customer-hub/overview/index.html
  Integrated customer data management solution that centralizes, de-duplicates, and enriches customer data and synchronizes with multiple data sources.

• Profisee Group

  http://www.profisee.com/
  The Maestro software suite delivers data quality capabilities (matching, survivorship, address verification) for customer data/CDI models within the Microsoft MDS (Master Data Services) platform.

• Purisma: Maintain or Migrate?

  http://www.infoverity.com/blog/purisma-maintain-or-migrate/
  Infoverity blog discussing the planned end-of-life for the Purisma Data Hub by Dun and Bradstreet (D&B).

• VisionWare plc

  http://www.visionwareplc.com/
  Customer data integration (CDI) hub provider with a focus on the public sector. Based in Scotland.

Related Categories

• Home > Business > Business Services > Customer Management > Data Management

 

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