Directory of Bug Tracking Resources

Home > Computers > Software > Configuration Management > Bug Tracking

Tools and resources for managing and tracking computer program problem reports, or "bugs". These are generally used by programmers maintaining a large software project with many users, and a continuous release and revision cycle, complex enough so that problem reports can't be dealt with immediately, but need to be sorted, filed, categorized, prioritized, and assigned. These tools don't actually do the work of fixing the software, just keep track of the reports accounting.

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Resources in This Category

• BugAware

  http://www.bugaware.com/
  Web based bug tracking system and help desk solution for the company intranet. Features include email alerts, advanced reporting, team management and custom fields.

• Bugopolis Bug Station

  http://www.bugopolis.com/
  Easy to install and use standalone server appliances based on open source software.

• BUGtrack

  http://www.bugtrack.net/
  Web based defect tracking system.

• Bugzero

  http://www.websina.com/bugzero/
  Web-based cross-platform bug tracking system supporting multiple projects, role-based access, automatic bug-assignment, file attachment, e-mail notification, metric reports and workflow.

• CustomerFirst

  http://www.rti-software.com/customerfirst.html
  Bug tracking and CRM software enables customer-service agents to provide support via phone, Web, or email. Tracks customer profiles.

• ExtraView

  http://www.extraview.com/
  Web-based bug tracking with Web API, command line and development workflow engine.

• FogBUGZ

  http://www.fogcreek.com/FogBUGZ/
  Web-based bug tracking system.

• IBM Rational ClearQuest

  http://www-306.ibm.com/software/awdtools/clearquest/
  A defect and change tracking system that captures and manages all types of change requests throughout the development lifecycle.

• icTracker

  http://www.ic-soft.com/products/ictracker.htm
  Web-based bug tracking, task management, and project management software from IC Soft, Inc.

• Issue Organizer

  http://www.solidgraphics.com/ITS/ITS-Overview.htm
  Easy to use web-based bug tracking software. Pricing is not based on number of users. (Solid Graphics)

• IssueView

  http://www.issueview.com/
  Configurable Windows software for tracking defects, bugs, helpdesk calls, and knowledge base articles.

• JIRA

  http://www.atlassian.com/software/jira/
  Browser-based bug, issue, task and defect tracking system, and project management software solution used for open source and enterprise projects. (Atlassian Software Systems)

• Legendsoft Spots

  http://www.e-spot.biz/index2.htm
  A web-based service order and defect tracking system for software development organizations and IT help desks.

• OmniTracker

  http://www.omninet.de/english/OT_Ueberblick.shtml
  Customizable workflow tool for bug tracking, quality assurance, help desks and call centers.

• PointInSight:

  http://www.pointinsight.com/
  Issue management system with collaborative teamwork and integrated communication.

• PR-Tracker

  http://www.prtracker.com/
  Bug tracking system for software project management, advanced features, easy setup, integrated network and web versions.

• ProblemTracker

  http://www.problemtracker.com/
  A Web-based tool for bug tracking, defect tracking, issue tracking, help desk, and automated support. By NetResults Corporation.

• QuickBugs

  http://www.excelsoftware.com/quickbugswin.html
  A tool for tracking bugs, issues, changes and new features involved in product development.

• Razor

  http://www.visible.com/Products/Razor/
  Configuration management system providing process management, issue/problem tracking, version control, and release management.

• RMTrack Bug Tracking

  http://www.rmtrack.com/
  A web-based bug tracking, issue tracking, and defect tracking and management application. Downloadable. Free 30-day trial.

• Software Planner

  http://www.softwareplanner.com/
  Manages all phases of the software lifecycle.  It includes all the Defect Tracker features in addition to managing discussions, appointments / to-do lists, project tasks and contacts. (Pragmatic Software Company, Inc.)

• TestTrack Pro

  http://www.seapine.com/ttpro.html
  Bug and defect tracking software for Windows, Mac OS X, Linux and Solaris. (Seapine Software, Inc.)

• Tiera Software Defect Manager

  http://www.tierasoft.com/
  Software development and support suite (bug tracking, call tracking, time tracking) for software and consulting companies. Windows and web browser based.

• Vector

  http://www.vector-networks.com/
  A customizable bug tracking tool. Includes VSS integration, notifications, workflow, reporting and change history. Atlanta, GA.

Related Categories

• Home > Computers > Programming > Software Testing > Commercial Services
• Home > Computers > Software > Help Desk

 

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