Directory of Associations Resources

Resources in This Category

International Customer Service Association

http://icsatoday.org/
ICSA is dedicated to promoting the development and awareness of the customer service profession through networking, education and research.
Society Of Consumer Affairs Professionals

http://www.socap.org/
As customer-driven management techniques expand in popularity, and the emphasis on retaining customers becomes more critical, SOCAP provides the tools needed for corporations to reach their goal of maximum customer loyalty, excellent customer service and value-added innovations.

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