Directory of Community Management Resources

Home > Computers > Internet > On the Web > Online Communities > Community Management

Tutorials, guides, literature, tools, and people that help in planning, setting up and running an online community.

Subcategories

• Books
• Chats and Forums
• Hosting Companies
• Software

Resources in This Category

• About.com: Community Online

  http://webdesign.about.com/od/community/
  Editors' web site picks for fostering an online community and personalizing web sites.

• Benton Foundation: Community Building

  http://www.benton.org/publibrary/toolkits/community.html
  Detailed articles, tools, and resources about community building. Topics range from software recommendations to profiles of successful communities.

• Building Community: Online Resources

  http://bcn.boulder.co.us/community/resources/center.html
  Has papers, presentations, stories, indexes, and surveys.

• Club about Online Communities

  http://groups.yahoo.com/group/clubaboutonlinecommunities/
  Whenever you provide people with the ability to communicate online then community develops. This club is about the development and management of online communities.

• CNet.com: Will Media Giants Bulldoze Communities?

  http://news.cnet.com/2100-1023-223726.html
  News Analysis by CNET observing how Disney and Time Warner, by building enhanced entertainment sites, threaten topical online communities.

• Community is Dead; Long Live Mega-Collaboration

  http://www.nngroup.com/articles/community-is-dead-long-live-mega-collaboration/
  Usability expert Jakob Nielsen's take on Online Communities: "The Web is not a community: a huge impersonal city is a better metaphor. User-contributed content can be valuable (if edited), but chat rooms should be avoided because of participation inequality."

• Community Networks: Putting People First

  http://www.iscommunications.co.uk/media/PeopleFirst.pdf
  Editorial by Michael Mulquin. Discusses the role of Community Networks in delivering new information and communications technologies to UK residents. Most content is applicable elsewhere as well.

• CornerWays, LLC

  http://www.cornerways.com/
  Online community development company that provides online community building, consulting and design services worldwide.

• Crisp

  http://www.crispthinking.com/
  Helps companies manage and moderate all online content within both private online communities, MMOs, virtual worlds and public social media.

• Cyberspace Innkeeping: Building Online Community

  http://www.cervisa.com/innkeeping
  Essay by former Wells conferencing manager John Coate explaining what happens in an online social environment.

• First Monday - A Social Network Caught in the Web

  http://www.firstmonday.org/issues/issue8_6/adamic/
  The authors present an analysis of Club Nexus, an online community at Stanford University. Through the site they were able to study a reflection of the real world community structure within the student body.

• First Monday - Phantom authority, self–selective recruitment and retention of members in virtual communities: The case of Wikipedia

  http://www.firstmonday.org/issues/issue8_12/ciffolilli/
  Peer-reviewed journal article by Andrea Ciffolilli.

• Fragmented by Technologies: A Community in Cyberspace

  http://www.helsinki.fi/science/optek/1997/n1/davis.txt
  Early academic paper studying the human interaction within an online community. The author observed antinomy, atomisation, carnival, decentralization, disembodiment, impersonality, intensification and lurking.

• Full Circle Associates

  http://www.fullcirc.com/
  Provides strategic facilitation, online community development, marketing, and project management services. Includes a listing of online community building and virtual group facilitation/moderation resources.

• How To Kill Community Networks

  http://polaris.gseis.ucla.edu/pagre/tno/january-1996.html#schuler
  By Doug Schuler. Essay describing three common means for the downfall of community networks.

• Membership Agreements

  http://www.ivanhoffman.com/membership.html
  Article by lawyer Ivan Hoffman discussing membership agreements and resolving issues that arise from them. Applicable only to U.S. Law.

• NTT Social Communication Laboratory

  http://www.kecl.ntt.co.jp/csl/
  Aims to develop a social information infrastructure and create a new lifestyle for interpersonal communication via the Internet.

• Online Community Building Concepts

  http://www.well.com/user/gail/community.tips.html
  List of fundamental principles to consider when starting a new community site.

• Online Hospitality: Moderator Guidelines and Community-Building Tips

  http://www.well.com/confteam/hosting.html
  Gail Ann Williams writes about building conversation and community in online environments, adapted from the WELL Host Manuals.

• WELL Conferencing Team - Community Building and Hosts Manual

  http://www.well.com/confteam/
  The WELL's description of conferencing, why it's the best tool for building community, and how to get starting in a conferencing environment. Links include the WELL Host Manual.

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• Home > Computers > Internet > Web Design and Development > Authoring > Webmaster Resources
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